Privacy Policy

​

Swiss Flavor Box

1. Controller / Responsible Entity

Swiss Flavor Box
Email: swissflavorbox@gmail.com

Swiss Flavor Box takes the protection of personal data very seriously and processes personal data confidentially and in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP/DSG) and, where applicable, the General Data Protection Regulation (GDPR).

2. Collection and Processing of Personal Data

We only collect personal data that is necessary for operating our online shop and fulfilling customer orders. This may include:

• First and last name

• Billing and shipping address

• Email address

• Payment information (processed via third-party payment providers)

• Order details (selected products, pricing, shipping details)

Personal data is processed solely for order fulfillment, customer communication, and legal record-keeping obligations.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Processing and delivering customer orders

• Payment processing

• Customer service and communication

• Compliance with legal obligations

Personal data will only be used for marketing purposes if explicit consent has been provided by the customer.

4. Payment and Shipping Providers

To process payments and deliver orders, Swiss Flavor Box works with third-party service providers, including payment processors and shipping carriers.

Only data necessary for providing these services will be shared with such providers.

Swiss Flavor Box does not have access to full payment credentials such as credit card numbers.

All payment transactions are handled securely by certified external payment service providers.

5. Cookies and Tracking Technologies

Our online shop may use technically necessary cookies to ensure proper functionality of the website and ordering process.

No personalized tracking or marketing cookies are used without user consent.

Users may disable cookies through browser settings; however, this may limit website functionality.

6. Disclosure of Data to Third Parties

Personal data is never sold, rented, or commercially distributed.

Data may only be shared with third parties:

• When required for contract fulfillment

• When legally required by authorities or regulatory bodies

• When necessary to protect legal claims or business operations

7. Data Storage and Security

Personal data is stored only for as long as required for operational purposes or legal retention requirements.

Swiss Flavor Box implements reasonable technical and organizational security measures to protect personal data from unauthorized access, loss, misuse, or alteration.

However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Limitation of Liability

While Swiss Flavor Box applies industry-standard security measures, Swiss Flavor Box shall not be held liable, to the fullest extent permitted by law, for:

• Unauthorized access by third parties

• Data breaches caused by external cyberattacks

• Technical failures outside of our control

• Security vulnerabilities of third-party platforms, payment providers, hosting providers, or internet service providers

Use of this website and submission of personal data is performed at the user's own risk.

9. User Rights

Customers have the right to:

• Request information about stored personal data

• Request correction of inaccurate data

• Request deletion of personal data, unless legal retention obligations apply

• Withdraw consent to data processing where applicable

Requests may be submitted to:
contact@swissflavorbox.com

Swiss Flavor Box reserves the right to verify the identity of the requesting party before processing any data requests.

10. International Data Transfers

Due to the international nature of online commerce, personal data may be processed or transferred to service providers located outside Switzerland or the European Economic Area.

By using our services, customers acknowledge and consent to such international data transfers where necessary for order fulfillment and business operations.

11. Third-Party Links and Services

Our website may contain links to external websites or services. Swiss Flavor Box is not responsible for the privacy practices, security standards, or content of third-party websites.

Customers access third-party services at their own risk.

12. Policy Updates

Swiss Flavor Box reserves the right to modify or update this Privacy Policy at any time. The version published on our website at the time of use shall apply.

Continued use of our services constitutes acceptance of the current Privacy Policy.